Homelessness and Technology : A Friend or a Foe
- Bhavya Goel
- Oct 25, 2023
- 2 min read
In the era where technology is advancing at an unprecedented pace, leveraging it to address homelessness is a powerful avenue of progress. While technological automation has contributed to unemployment, we must also explore how it can be harnessed for positive change. This article delves into the ways technology can aid the homeless, highlighting significant steps taken by tech innovators.

Utilizing Technology for the Homeless
Creating a Connected Experience: Technology enables the collection of homeless data into accessible databases. Initiatives like the Coordinated Entry System exemplify this approach, facilitating seamless information sharing among government authorities tasked with assisting the homeless. This streamlines aid efforts, eliminating the need for extensive research to identify those in need.
Use of Internet: Online Platforms offer a crucial support system for mental well being. Forums, discussion groups, and channels provide spaces for homeless individuals to connect with others facing similar challenges. While these interactions may not solve their problems, they offer emotional support and strength to face adversity.
Use of Social Media: Social media platforms, often criticized for misinformation and divisive content can also serve as powerful tools for good. Through platforms like Instagram, Facebook, TikTok, homeless individuals can share their stories and needs. This allows potential helpers to contribute remotely, whether through monetary support or offering work opportunities.
Technological Innovations Making a Difference
Chalmers By C.G. Chen: Ample Labs’ founder, C.G. Chen introduced Chalmers in 2020, an empathetic AI chatbot. It offers immediate emergency services like shelter and host meals to those in need, marking a significant leap in using technology for direct assistance.
SIRUM by Kiah Williams: Addressing global healthcare expenses, Kiah Williams developed SIRUM, This platform allows pharmaceutical companies to distribute surplus medicines to individuals who cannot afford them otherwise, significantly alleviating a common cause of financial strain.
FreeForm by Sonya Passi: Sonya Passi’s tech nonprofit, Freeform, created a platform specifically for women experiencing domestic violence. Financial dependence often keeps these women trapped in abusive relationships. FreeForm provides crucial financial aid and support, empowering them to rebuild their lives independently.
Technology’s potential to transform the lives of the homeless is immense. Through innovative solutions and platforms, individuals and organizations are leveraging technology to bridge gaps, provide immediate assistance, and empower those facing homelessness. By harnessing the power of technology, we can collectively work towards a world where homelessness is not just a challenge, but a challenge overcome.
Works Cited
Shannon Farley. ( December 2019) . Tech Yes, Tech can solve the root issues of homelessness. https://www.forbes.com/sites/fastforward/2019/12/04/techyes-techcan-solve-the-root-issues-of-homelessness/?sh=6400355041f5
I&T Today. (n.d.) . How Technology is Being Used to Help the Homeless
Aron Lee Rosenberg, Mary Anne Martin, Naomi Nicholls, Sarah Cullingnam. (May 2023). Technology is far from a silver bullet for solving homelessness or child welfare issues.